Others

Is it possible to schedule follow-up meetings?#

Yes. All applications covered by the contract for Continuous Hacking are assigned to a specific project leader who is available to attend all necessary meetings. We simply require sufficient notice of an impending meeting in order to schedule availability.

Does the Squad plan generate reports?#

We generate and deliver, through ASM, a technical report available in Excel and/or PDF format during the execution of the project contract. Once the project ends, ASM delivers a presentation and an executive report, also in PDF format.

How do I communicate with you?#

For the Squad plan, communication takes place between developers and hackers on a day-to-day basis via ASM. In One-shot Hacking, communication is handled through the project manager (PM) as a single point of contact (SPOC).

How long does it take you to answer a question in the comment system?#

All questions made through the vulnerabilities comment system, have a 4 business hours SLA. M - F from 8AM to 12 noon and 2PM to 6PM (UTC-5 Colombia = same as Eastern Standard Time USA). SLA is not contractually defined, it is our value promise.

Will you periodically do presentations via teleconferencing?#

Yes. We can schedule periodic presentations via teleconferencing. To set up a teleconference presentation, you will need to provide us with the emails of attendees and 3 optional time periods of 1-hour duration for the teleconference. We will then notify you of the best time for the teleconference based on your availability and ours, and send emails to your list of attendees inviting them to participate.

Do I lose my property rights if you review my source code?#

No. Reviewing your code in no way compromises your proprietary rights to that code.

Who would be performing the work?#

Our designated team of hackers.

Can I see your resumes?#

Yes, you can access the LinkedIn profiles of some members of our team on our people page.

What certifications do you have?#

Please refer to our certifications page for further information.

Do you have liability insurance?#

Yes, 1M USD coverage.