Access Talk to a Pentester and help from Jira issues

Tip

Have you already got the Jira integration? If not, install it .

Access the link in issues to request a Talk to a Pentester session

Note

Plan required: Advanced

Note

Permission required: In order to access the link in Jira issues to request Talk to a Pentester sessions, you must have permission to assign or be assigned Jira issues.

As a user of Fluid Attacks ’ Jira integration , you can access Fluid Attacks’ Talk to a Pentester option without leaving Jira.

This help option is present and enabled in every issue linked to a vulnerability reported by Fluid Attacks. To find it, follow these steps:

In your Jira Cloud instance, open the project where you need help with a vulnerability reported by Fluid Attacks.

Open your Jira project to talk to a Fluid Attacks pentester

Access Fluid Attacks from the project menu.

Go to your issues on Jira to talk to a Fluid Attacks pentester

Find the issue linked to the vulnerability and open it by clicking on View.
On the right, scroll down to the option Talk to a Pentester.

Find the link to talk to a pentester at Fluid Attacks in a Jira issue

In the Calendly page, follow the prompts to schedule your session.

Access the link in issues to create a help ticket

Note

Permission required: In order to access the link in Jira issues to create help tickets for Fluid Attacks, you must have permission to assign or be assigned Jira issues.

Thanks to Fluid Attacks’ Jira integration , you can find a link on Jira issues to access the Fluid Attacks ticket system . There, you can send Fluid Attacks tickets about bugs, requests or questions.

In your Jira Cloud instance, open the project where you need help from Fluid Attacks.
Access Fluid Attacks from the project menu.
Find the issue related to the bug, request or question and open it.
Scroll down to the Fluid Attacks options and select Help.

Find the link to create a ticket for Fluid Attacks in a Jira issue

Provide the information on the ticket platform and click Submit when you are done.

Tip

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