While using the ASM and managing your organization or groups, you may come to have questions about the usage of the ASM in general. For answering those questions, there is a function that allows you to chat directly with us, which you can find at any moment while you browse around the ASM in the top right corner of your screen.
There will be a question mark(?) button which you can click, and then this small chat will appear in the lower right corner of your screen.
Use this chat to convey your questions to us and we will do our best to help you as soon as we can.
There is also another option to receive help from us and that is by reaching us through our support email address:
Use this address to send us any questions you have, the same as using the chat, however, as the communication through email is much slower than chatting, we recommend you to give us as much details as you can about the problem or problems you have, this way we won't have to ask you for such details that we need to help you and will be able to give you an appropiate answer much faster.