We recognize that sometimes you need guidance on ARM operations or one of our services. That is why we have the Talk to Hacker option on our platform (only available on Squad Plan). This function allows you to schedule a videoconference where you can present the matters on which you need help. In this way, we facilitate our communication and can respond to you as quickly as possible.
To find this option, you need to enter one of your groups on the ARM and click on the question mark icon on the top-right corner of the screen.
A pop-up window will appear where you will find Talk to Hacker next to our other support options.
By clicking there, you can see calendar availability and schedule a videoconference according to your convenience to meet your information needs.
After selecting the date and time, you need to enter some details to make the appointment. In addition, you can add guests: people from your team that you want to join the call. Then, you click on the blue Schedule event button.
After that, you can see the pop-up window that gives you the information about the appointment, including the name of the expert you will talk to.
Finally, you receive an email with an invitation to the appointment, which is included in your Google Calendar.
Our priority is to serve your communication requests in the best possible way. We hope this option will be of great benefit to you.