Data leakage policy
Last updated: Feb 13, 2026
In cases where Fluid Attacks detects a breach, we send emails to notify the involved parties. These emails contain information about:
- What data was leaked or compromised.
- When the data was leaked or compromised.
- How long the data was leaked or compromised (to the extent this information is available).
For a breach that exposes the private data of many users, we take care to inform the public via email.
Requirement
313. Inform inability to identify users
Other transparency measures
Complaint management
Fluid Attacks manages client complaints, ensuring structured investigation, clear resolution timelines, and a defined escalation matrix for accountability.
Ethics hotline
This page shows how Fluid Attacks' employees or external parties can create, submit, and keep track cases in our ethics hotline.