Availability SLA
Description
The Fluid Attacks platform will be available via the Internet for its registered users 99.95% of the time.
Criteria
In addition to the general measurement aspects , the following is taken into account to measure this service-level agreement (SLA) indicator:
- The reference schedule for online availability is 24 hours a day, seven days a week.
- Measurement is based on data aggregated over the preceding twelve (12) consecutive months.
- For partial availability failures (i.e., when only one functionality is affected), measurement is based on the affected office hours and adjusted according to the percentage of affected users.
Details
status.fluidattacks.com is the page that contains the public availability measurements of all our systems.
Indicator calculation
Availability is computed as follows:
Successful tests LTM / Performed tests LTM
Search for vulnerabilities in your apps for free with Fluid Attacks’ automated security testing! Start your 21-day free trial and discover the benefits of the Continuous Hacking Essential plan . If you prefer the Advanced plan, which includes the expertise of Fluid Attacks’ hacking team, fill out this contact form .