Availability SLA
Last updated: Sep 30, 2026
Description
The registered users can access the Fluid Attacks platform and API through the Internet 99.95% of the time.
Criteria
Together with the general measurement aspects, Fluid Attacks measures this service-level agreement (SLA) indicator with these rules:
- The schedule for online availability is 24 hours a day, seven days a week.
- The measurement uses the data of the previous twelve (12) months, one after the other.
- For availability failures that are not full (that is, when a failure affects only one functionality), the measurement uses the affected office hours. Fluid Attacks adjusts it by the percentage of affected users.
- The SLA combines the platform and API availability data.
- The measurement does not include the tools that run on the infrastructure of the client, such as CI Gate or the IDE plugins.
Details
status.fluidattacks.com shows the public availability measurements of all our systems.
Indicator calculation
The availability formula is:
Successful tests LTM / Performed tests LTM
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Service-level agreement
The Fluid Attacks service-level agreement, SLA, guarantees platform availability and risk exposure discovery of at least 90 percent, and fast response times.
Response SLA
Fluid Attacks offers quick responses to your requests with a 90 percent response time SLA. Learn when this SLA applies and how it is measured.