Live chat

Last updated: Oct 26, 2026

---

With Live chat, Fluid Attacks can help you quickly. Use it when the Fluid Attacks documentation does not answer your question and you think that a short conversation is sufficient.

To open this feature on the platform (available only with the Advanced plan), click the chat icon in the bottom right corner. This icon shows only when Fluid Attacks is online, from 8:00 a.m. to 6:00 p.m. (UTC-5).

You can also click the Help button in the collapsible menu. Then, select Live chat in the bar on the right.

After you click the Live Chat option, a chat box opens in the bottom right corner of your screen. In this chat box, you can contact Fluid Attacks' Customer Support team directly. Before you start the chat, write your contact information and a message about the issue that you want to discuss.

After you click Start Chat, you get a response quickly.

The chat window has these functions:

• Click the microphone icon to record an audio message.

• Click the three dots to see the options to mute the chat and share the screen.

  

• Click the turn off icon to stop the chat.

  

  When you stop the chat, you can rate the help of Fluid Attacks.

  

Outside Live chat hours, the chat box title changes to Leave us a message. Complete the form. Then, send your message. The platform sends it as an email to the Customer Support team.