--- description: "Understand the notification system of the Fluid Attacks platform and learn to enable and disable emails." keywords: "type of vulnerability, receive emails Fluid Attacks, receive platform notifications, change notification settings, email settings, subscribe emails, Fluid Attacks platform, Fluid Attacks documentation" other: private: false title: Enable and disable notifications --- # Enable and disable notifications import { Image } from "@/components/image"; Notifications are an excellent way to stay informed about your system's vulnerabilities, group activity, scope changes, and updates on Fluid Attacks' platform. You have the flexibility to customize the notifications sent to your email in the **Notifications** section of the platform: 1. Click on the user menu located at the top-right corner of your screen.

Find user menu on the Fluid Attacks platform

1. Select **Notifications** from the menu. Find Notifications section on the Fluid Attacks platform

1. In **Notification** **configuration**, toggle the on/off button next to a notification type to enable or disable its delivery to your email. Manage notifications on the Fluid Attacks platform

Manage notifications on the Fluid Attacks platform

> [!NOTE] > > Hover over a notification type to see a short description. The following are the descriptions of the types of notifications offered by Fluid Attacks. ## Notifications for clients ## CI Gate token alerts > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager ### CI Gate token When the **CI Gate token alerts** notification is enabled, you receive an email when [a new token is generated](https://help.fluidattacks.com/portal/en/kb/articles/prevent-the-deployment-of-builds-with-vulnerabilities) or reset to use Fluid Attacks' CI Gate. The message indicates the email address of the group member who generated or reset the token and on what date. Additionally, it tells you what the purpose of the gate is, along with support information and a link to setup instructions. Enable the CI Gate token on the Fluid Attacks platform

Enable the CI Gate token on the Fluid Attacks platform

### CI Gate token expiration If CI Gate token alerts are enabled, you receive an email seven days before a group's CI Gate token expires, reminding you that the token must soon be [updated](https://help.fluidattacks.com/portal/en/kb/articles/prevent-the-deployment-of-builds-with-vulnerabilities#Update_the_CI_Gate_token). The message informs you of the group's name, the token's expiration date and the path on the platform to update the token. Enable token expiration notification on the Fluid Attacks platform

Enable token expiration notification on the Fluid Attacks platform

## Event digest If enabled, you receive an email listing all the [events](https://help.fluidattacks.com/portal/en/kb/articles/resolve-events-impeding-tests) generated the previous day in all the groups you have access to. Events are situations from your side that prevent security testing of part of the scope or its entirety. This notification also shows any new comments added in the events' [Consulting sections](https://help.fluidattacks.com/portal/en/kb/articles/comment-on-consulting-sections#Consulting_about_an_event). Enable Event digest notification on the Fluid Attacks platform

Enable Event digest notification on the Fluid Attacks platform

## Event alerts When enabled, you are notified via email about new [events](https://help.fluidattacks.com/portal/en/kb/articles/resolve-events-impeding-tests) reported and solved within a group. The notification of unsolved events includes details such as event type, creation date and days it has remained unsolved. Additional emails are sent at specific intervals (**seven** days and **30** days) if the event remains open, and a final email is sent when the event is solved. The latter includes your team's description of the solution given. Each notification provides a direct link to the event report on the platform. Enable Event alert notification on the Fluid Attacks platform

Enable Event alert notification on the Fluid Attacks platform

## Files updates > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager When enabled, you receive an email whenever a [file is added](https://help.fluidattacks.com/portal/en/kb/articles/manage-a-group-s-configuration#Manage_files_shared_with_Fluid_Attacks) or deleted in the **Scope** section. The message informs of the email address of the member who added or deleted the file, as well as the file's name, description, and upload date. Enable file updates notification on the Fluid Attacks platform

Enable file updates notification on the Fluid Attacks platform

## Group information updates > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager ### Group alert If the **Group information updates** notification is enabled, you receive an email when your [group is removed](https://help.fluidattacks.com/portal/en/kb/articles/create-and-delete-groups#Delete_a_group) from the platform. The message shows relevant information such as the email of the member who deleted the group, the subscription plan and the reason for deletion. Get notified if a group is removed on the Fluid Attacks platform

Get notified if a group is removed on the Fluid Attacks platform

When the group deletion is confirmed, you get an email announcing it. The details provided are the same as those in the previous email. Get the group deletion confirmation email from the Fluid Attacks platform

Get the group deletion confirmation email from the Fluid Attacks platform

### Updated group information If the **Group information updates** notification is enabled, you receive an email when there is any modification to the [group information](https://help.fluidattacks.com/portal/en/kb/articles/manage-a-group-s-configuration#Group_information_fields). The message says who modified the information and what the previous and current values are. Enable group updates notification on the Fluid Attacks platform

Enable group updates notification on the Fluid Attacks platform

### Policies updated When the **Group information** notification is enabled, you receive emails about any updates to your [policies](https://help.fluidattacks.com/portal/en/kb/find-security-vulnerabilities/use-the-platform/manage-policies). The message specifies the organization, the policy name, and the new selected values. It also provides the direct link to your policies. Enable policies update notification on the Fluid Attacks platform

Enable policies update notification on the Fluid Attacks platform

## Newsletter If enabled, you get [monthly emails](https://help.fluidattacks.com/portal/en/kb/articles/subscribe-to-news) about [implemented and upcoming features or enhancements](https://news.fluidattacks.tech/) in Fluid Attacks' products. Get the Fluid Attacks platform newsletter

## Consulting alerts > [!NOTE] > > **[Plan](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Continuous_Hacking_plans) required:** Advanced When enabled, you receive an email reporting new comments posted in the [Consulting sections](https://help.fluidattacks.com/portal/en/kb/articles/comment-on-consulting-sections) of your groups the day before. The message indicates the group's name, the event's ID or type of vulnerability's name, the comments and the date and time these were posted. Enable Consulting digest notification on the Fluid Attacks platform

Enable Consulting digest notification on the Fluid Attacks platform

## Portfolio updates > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager When enabled, you receive an email whenever a [portfolio tag](https://help.fluidattacks.com/portal/en/kb/articles/sort-groups-into-portfolios) is added or removed from a group. These tags are useful to compare [Analytics](https://help.fluidattacks.com/portal/en/kb/articles/portfolio-analytics) information between selected [groups](https://help.fluidattacks.com/portal/en/kb/articles/platform-faq#What_is_a_group) and are managed in the Scope section. The message informs you of the group in question, the tag name, and the date it was added or removed. Enable the portfolio updates notification on the Fluid Attacks platform

Enable the portfolio updates notification on the Fluid Attacks platform

## Inactivity alert If enabled, you receive an email if you have not logged into the platform for three weeks. Enable Inactivity alert on the Fluid Attacks platform

Enable Inactivity alert on the Fluid Attacks platform

> [!TIP] > > **Note:** Regardless of their role, a member is automatically removed after 90 days of inactivity. ## Repository updates ### Environment alert > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager If **Repository updates** is enabled, you get emails whenever an [environment has been added, edited or deleted](https://help.fluidattacks.com/portal/en/kb/articles/manage-roots#Manage_Environments). The message reports who was responsible, the date, the associated Git repository and the environment URL. Enable the Environment report notification on the Fluid Attacks platform

Enable the Environment report notification on the Fluid Attacks platform

### Time to register environments > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Vulnerability Manager or Group Manager If you have **Repository updates** enabled, you receive an email if, after seven days of a group's creation, no environments have been registered to be tested. This email is repeated every 30 days from the group's creation date if no environments are added. The message indicates the group's name and age. Moreover, it provides a link to the Fluid Attacks documentation on [adding environments](https://help.fluidattacks.com/portal/en/kb/articles/manage-roots#Manage_Environments). Get Missing environment email from the Fluid Attacks platform

Get Missing environment email from the Fluid Attacks platform

### Repository added > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager When **Repository updates** is enabled, a notification is sent to your email whenever a new root is added in your group's [Scope section](https://help.fluidattacks.com/portal/en/kb/articles/manage-roots). It displays the email address of the member who added it and some relevant information about this target of evaluation, such as the evaluated branch and whether [Health Check](https://help.fluidattacks.com/portal/en/kb/articles/glossary#Health_Check) (i.e., manual testing of the preexisting source code) was requested. Enable Repository added notifications from the Fluid Attacks platform

Enable Repository added notifications from the Fluid Attacks platform

### Repository status > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager If the **Repository updates** notification is enabled, you are sent emails when any situation affects a registered root, and the Fluid Attacks team cannot clone or access it. The message details the date when cloning failed, as well as the root's ID and last modifier, among other information. Enable Root cloning status notification on the Fluid Attacks platform

Enable Root cloning status notification on the Fluid Attacks platform

### Repository deactivated > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager If **Repository updates** is enabled, you receive this notification when a root is deactivated. It includes details such as the reason for deactivation, how long the root was registered on the platform, and any vulnerabilities found in it with SAST and DAST scans that are closed as a result (i.e., marked with the 'Safe' [Status](https://help.fluidattacks.com/portal/en/kb/articles/see-where-vulnerabilities-are-and-more-details#See_where_vulnerabilities_are_located)). Enable root deactivation notification on the Fluid Attacks platform

Enable root deactivation notification on the Fluid Attacks platform

### Repository moved > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager If **Repository updates** is enabled, you receive this notification if a root is moved to a different group. The email specifies which root was moved, its original location and its new location. Enable Root moved notification on the Fluid Attacks platform

Enable Root moved notification on the Fluid Attacks platform

### Repository updated > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager This notification is triggered when **Repository updates** is enabled, and an existing root in the Scope section is [edited](https://help.fluidattacks.com/portal/en/kb/articles/manage-roots#Edit_a_Git_Root). The email informs of the nickname of the root that was modified, the email of the member who modified it, and the modifications, specifying the previous and current values. Enable Root updated notification on the Fluid Attacks platform

Enable Root updated notification on the Fluid Attacks platform

## Services updates > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager If enabled, you receive a notification via email when any of the [Services](https://help.fluidattacks.com/portal/en/kb/articles/manage-a-group-s-configuration#Manage_group_services) fields in the Scope section, which configure the characteristics of the subscription of a group, are modified. The message details who modified the information and what the previous and current values are. Enable Services updates notification on the Fluid Attacks platform

Enable Services updates notification on the Fluid Attacks platform

## Member update > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager If enabled, this notification is sent when a person [leaves](https://help.fluidattacks.com/portal/en/kb/articles/leave-group) any of your groups. The message informs you of the person's email, the group from which they left and the date it happened. Enable Unsubscription alert notification on the Fluid Attacks platform

Enable Unsubscription alert notification on the Fluid Attacks platform

## Treatment updates > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Vulnerability Manager or Group Manager ### Treatment report When **Treatment updates** is enabled, you are notified via email when a [Temporarily accepted or Permanently accepted](https://help.fluidattacks.com/portal/en/kb/articles/assign-treatments#Define_a_treatment_for_a_vulnerability) treatment has been requested or [approved](https://help.fluidattacks.com/portal/en/kb/articles/assign-treatments#Approve_or_reject_vulnerability_acceptance_treatments) for a vulnerability. The message indicates the vulnerability in question, who approved the treatment, and what comments they have, among other information. Enable the treatment report notification on the Fluid Attacks platform

Enable the treatment report notification on the Fluid Attacks platform

### Updated treatment When enabled, you are notified via email whenever new treatments for vulnerabilities are defined or existing ones are modified within your organization. The notification indicates the type of vulnerability, the group where it was reported, who was assigned, and the specific treatment applied. It also provides a direct link to the vulnerability type on the platform. Enable treatment updates notification on the Fluid Attacks platform

Enable treatment updates notification on the Fluid Attacks platform

### Vulnerabilities expiring When you have **Treatment updates** enabled, you receive daily emails for seven days until a [Temporarily accepted](https://help.fluidattacks.com/portal/en/kb/articles/assign-treatments) treatment expires for vulnerabilities in your groups. The message indicates the name of the group, the type of vulnerability, the vulnerability's location, and the days remaining for expiration. Enable the Temporary treatment alert on the Fluid Attacks platform

Enable the Temporary treatment alert on the Fluid Attacks platform

## Vulnerability assignment alerts If enabled, you receive an email when vulnerabilities are assigned to you. This notification includes the name of the [type of vulnerability](https://db.fluidattacks.com/wek/), the [vulnerability's location](https://help.fluidattacks.com/portal/en/kb/articles/see-where-vulnerabilities-are-and-more-details)(s), the group where it was reported, and a direct link to the type of vulnerability on the platform. Enable vulnerability assignment notification on the Fluid Attacks platform

Enable vulnerability assignment notification on the Fluid Attacks platform

## Vulnerability alert If enabled, you receive emails when Fluid Attacks identifies (or your team remediates) a vulnerability in your system with a [CVSS](https://help.fluidattacks.com/portal/en/kb/articles/glossary#CVSS) score equal or higher than the one you specify in the **Minimum severity** field. The notification includes the name of the group, the type of vulnerability reported, its severity according to the CVSS v3.1 and v4.0, and a direct link to the type on the platform. Enable vulnerability alert notification on the Fluid Attacks platform

Enable vulnerability alert notification on the Fluid Attacks platform

## Not configurable ### Access granted To join an organization or group on the platform, you need an invitation from an [Organization Manager](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles#Organization_Manager_role) or a [Group Manager](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles#Group_Manager_role), respectively, which you must confirm. The invitation email contains the inviter's email address, the organization's or group's name and description, and a link to Fluid Attacks' [Privacy Policy](https://fluidattacks.com/privacy/). By confirming the invitation, you agree to the Privacy Policy. You have seven calendar days to confirm before the invitation expires. Get access to the Fluid Attacks platform

Get access to the Fluid Attacks platform

> [!TIP] > > **Note:** This notification is also the one sent to [authors](https://help.fluidattacks.com/portal/en/kb/articles/invite-contributing-developers) when invited to join the platform. ### API deprecation notice If you use Fluid Attacks' API token, you will be sent emails one month in advance when a field of the API token is going to be deleted. The message mentions the field(s) in question. Get API deprecation notice from the Fluid Attacks platform

Get API deprecation notice from the Fluid Attacks platform

### Confirm deletion This notification is sent when you decide to [delete your account](https://help.fluidattacks.com/portal/en/kb/articles/explore-the-user-menu#Delete_account) from the platform. Clicking on the confirmation button effectively removes your account. Get email to confirm account deletion from the Fluid Attacks platform

Get email to confirm account deletion from the Fluid Attacks platform

### Group vulnerabilities report > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Vulnerability Manager or Group Manager If you request a [vulnerability report](https://help.fluidattacks.com/portal/en/kb/articles/download-a-report-of-detected-vulnerabilities) for your group, you receive an email that allows you to download the file following the provided link. The latter is valid for one hour. Get report email from the Fluid Attacks plaform

Get report email from the Fluid Attacks plaform

### Missing member > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager You get this email whenever a person is attempting to access the platform using an email with your company's domain, but they have not received an invitation to use the platform. The message informs you of the email address with which the attempt was made and provides you with the link to visit the platform and send the invitation if due. Get the missing member email from the Fluid Attacks platform

Get the missing member email from the Fluid Attacks platform

### New sign in report You get this email every time you sign in using a one-time password (OTP). The message contains the location, IP address, browser, operating system and date associated with this activity. It also prompts you to report suspicious activity to your organization. Bear in mind that you do not receive this email if the device used for signing in is a valid [trusted device](https://help.fluidattacks.com/portal/en/kb/articles/explore-the-user-menu#Manage_your_trusted_devices). Get the sign in email from the Fluid Attacks platform

Get the sign in email from the Fluid Attacks platform

### SBOM file You get this email after you request an export of your [software bill of materials](https://help.fluidattacks.com/portal/en/kb/articles/see-the-target-of-evaluation-status-and-sbom#Export_SBOM) (SBOM). The message specifies how you configured the report and provides a link to download it. Get the SBOM file email from the Fluid Attacks platform

Get the SBOM file email from the Fluid Attacks platform

### ZTNA down > [!NOTE] > > **[Role](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles) required:** Group Manager If you use the [Connector](https://help.fluidattacks.com/portal/en/kb/articles/connector) connection, you receive notifications when the connector status is down, alerting you to any connectivity issues. The email informs you of relevant information, including the affected organization's name and the number of roots for which this connection is used. Get the Connector down notification from the Fluid Attacks platform

Get the Connector down notification from the Fluid Attacks platform

## Free-trial-exclusive notifications ## Abandoned trial This notification reminds users who started but have not completed the [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) registration that they are a few steps away from enjoying the [Continuous Hacking Essential plan](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing) benefits for 21 days. The mentioned benefits focus on Fluid Attacks' multi-method vulnerability scans, single-pane-of-glass platform, and [remediation support through artificial intelligence](https://help.fluidattacks.com/portal/en/kb/find-security-vulnerabilities/fix-code-with-gen-ai). Get incomplete trial registration email from the Fluid Attacks platform

Get incomplete trial registration email from the Fluid Attacks platform

## Abandoned trial 2 This notification is sent to users who have not completed the [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) registration **24 hours** after they started it. Users are told that they just need to [add their Git repository](https://help.fluidattacks.com/portal/en/kb/articles/import-repositories-to-test) and can ask for guidance through the process at [help@fluidattacks.com](mailto:help@fluidattacks.com). Get second incomplete trial registration email from the Fluid Attacks platform

Get second incomplete trial registration email from the Fluid Attacks platform

## Abandoned trial 3 This notification is sent to users who have not completed the [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) registration 48 hours after they started it. Users are encouraged to go to [app.fluidattacks.com/SignUp](https://app.fluidattacks.com/SignUp) and resume the registration steps. They are also told to contact [help@fluidattacks.com](mailto:help@fluidattacks.com) if they need assistance. Get third incomplete trial registration email from the Fluid Attacks platform

Get third incomplete trial registration email from the Fluid Attacks platform

## Free trial This notification welcomes new [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) users who have completed the enrollment process. This email provides links to the [Fluid Attacks platform's certifications](https://training.fluidattacks.tech/collections) and the [Knowledge Base](https://help.fluidattacks.com/portal/en/kb) pages detailing the following: [inviting members](https://help.fluidattacks.com/portal/en/kb/articles/manage-members#Invite_members), [installing the IDE extensions](https://help.fluidattacks.com/portal/en/kb/integrate-with-fluid-attacks/use-ide-extensions), and [adding Git repositories to test](https://help.fluidattacks.com/portal/en/kb/articles/manage-roots#Add_a_new_Git_Root). Get free trial registration email from the Fluid Attacks platform

Get free trial registration email from the Fluid Attacks platform

## Free trial 2 This email is sent to [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) users **three days** after they have completed the enrollment process. It informs them about the possibility of using Fluid Attacks' integrations to learn the exact locations of vulnerabilities without needing to leave their IDE, as well as the features to get fix suggestions through generative artificial intelligence (gen AI). Get Fluid Attacks extensions free trial email

Get Fluid Attacks extensions free trial email

## Free trial 3 This email is sent to [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) users **seven days** after they have completed the enrollment process. It encourages them to take a look at the graphs and figures the platform offers in its [Analytics sections](https://help.fluidattacks.com/portal/en/kb/find-security-vulnerabilities/use-the-platform/get-analytics-and-reports), with a focus on tracking vulnerability remediation performance. The message also includes an invitation to complete the free online certifications for learning to use the platform. Get Fluid Attacks Analytics free trial email

Get Fluid Attacks Analytics free trial email

## Free trial 4 This email is sent to [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) users **14 days** after they have completed the enrollment process. It mainly encourages the use of Fluid Attacks' [CI Gate](https://help.fluidattacks.com/portal/en/kb/articles/install-ci-gate-to-break-the-build), which can be run in CI/CD systems to break builds if they have vulnerabilities that are in noncompliance with the customized policies. The user is informed of the effectiveness of this measure in reducing the time until remediation, as evidenced in Fluid Attacks' [latest annual report](https://fluidattacks.docsend.com/view/e988pvaiuew3nikq). Get Fluid Attacks CI Agent free trial email

Get Fluid Attacks CI Agent free trial email

## Free trial 5 This email is sent to [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) users **18 days** after they have completed the enrollment process. It encourages users to upgrade to Fluid Attacks' paid plan that includes manual security testing performed by the team of pentesters, namely, [Continuous Hacking Advanced](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing). The user is informed of the advantages of this kind of tests for the identification of risk exposure and critical severity vulnerabilities, as evidenced in Fluid Attacks' [latest annual report](https://fluidattacks.docsend.com/view/e988pvaiuew3nikq). Additionally, this email warns users that their information on the platform is deleted once they choose not to get a paid plan when the free trial expires. Get Fluid Attacks free trial email about pentesting

Get Fluid Attacks free trial email about pentesting

## Free trial 6 This email is sent to users the day their [21-day free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) expires. It instructs them on how to acquire a paid plan and asks them to provide their feedback or submit a [review on Gartner Peer Insights](https://www.gartner.com/reviews/market/application-security-testing/vendor/fluid-attacks/product/continuous-hacking). Get Fluid Attacks free trial expiration email

Get Fluid Attacks free trial expiration email

## Free trial 7 This email is sent to [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) users **24 days** after they started the trial, that is, three days after its expiration, when they did not acquire a paid plan. Users are encouraged to shared their thoughts on Fluid Attacks' solution in an email to [help@fluidattacks.com](mailto:help@fluidattacks.com) or a [review on Gartner Peer Insights](https://www.gartner.com/reviews/market/application-security-testing/vendor/fluid-attacks/product/continuous-hacking). Get Fluid Attacks free trial expiration second email

Get Fluid Attacks free trial expiration second email

## Free trial 8 This email is sent to [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) users **27 days** after they started the trial, that is, six days after its expiration, when they did not acquire a paid plan. Users are reminded of the importance of continuous cybersecurity. Further, they are asked to provide their questions or feedback at [help@fluidattacks.com](mailto:help@fluidattacks.com). Get Fluid Attacks free trial expiration third email

Get Fluid Attacks free trial expiration third email

## Free trial over This notification informs users that their [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) has ended and provides the option to continue using [Continuous Hacking](https://fluidattacks.com/services/continuous-hacking/). It also says what happens to the information on the platform depending on the users' decision to get a subscription plan or not. Get the Fluid Attacks free trial over email

Get the Fluid Attacks free trial over email

## Trial first scanning This email informs [free trial](https://help.fluidattacks.com/portal/en/kb/articles/continuous-hacking-free-trial-plans-and-pricing#Free_trial) users about the first scan result or if a scanning failure occurred. If the first scan found security vulnerabilities in their software, the message informs users of this result, encourages to begin fix work and provides a link to Fluid Attacks' platform. Get free trial scan vulnerability results from the Fluid Attacks platform

Get free trial scan vulnerability results from the Fluid Attacks platform

If the scan did not find vulnerabilities, the message notifies users of this result instead and encourages them to add more repositories to test, providing a link to the platform. Get free trial scan without results from the Fluid Attacks platform

Get free trial scan without results from the Fluid Attacks platform

If the first scan fails due to a cloning issue, users are notified in an email that prompts them to check the repository data or replace the repository if needed, and provides a link to the platform. Get free trial scan failure from the Fluid Attacks platform

Get free trial scan failure from the Fluid Attacks platform

## Notifications exclusive to Fluid Attacks staff ## Credit card added Authorized Fluid Attacks personnel get this email when a [new credit card is added](https://help.fluidattacks.com/portal/en/kb/articles/register-payment-information) to an organization's payment methods. The message indicates the organization's name, the email of the user who added it, the card's last four digits, and the date it was added. Get credit card notification from the Fluid Attacks platform

Get credit card notification from the Fluid Attacks platform

## Draft updates ### Vulnerability submission As a security analyst, when you report vulnerabilities in a group, you do so as a draft for the approval or rejection of a reviewer. If you enable **Draft updates** notifications, you receive an email telling you when a draft is submitted. It includes relevant information such as the type of vulnerability, location(s), and CVSS severity score. At the end of the message, there is a button to direct you to the type of vulnerability. Get the vulnerability submission email from the Fluid Attacks platform

Get the vulnerability submission email from the Fluid Attacks platform

### Vulnerability rejection As a security analyst, if you enable **Draft updates** notifications, you receive an email telling you when a draft is rejected (its status then changes to not-submitted). The message tells you relevant information such as who rejected it and for what reason, the name of the type of vulnerability, its CVSS severity score, and who had submitted it. At the end of the message, there is a button to direct you to the type of vulnerability. Get the Vulnerability rejection email from the Fluid Attacks platform

Get the Vulnerability rejection email from the Fluid Attacks platform

## New enrolled Authorized Fluid Attacks personnel get this email when there is a new [member](https://help.fluidattacks.com/portal/en/kb/articles/manage-members) in your organization on the platform. The message provides a link to the member's LinkedIn profile and other details, such as their email, phone number, and registered country. Get the new enrolled email from the Fluid Attacks platform

Get the new enrolled email from the Fluid Attacks platform

## Vulnerability updates for staff ### Vulnerability remediated > [!NOTE] > > A Fluid Attacks [Reattacker](https://help.fluidattacks.com/portal/en/kb/articles/understand-roles#Reattacker) role is required. If you enable the **Vulnerability updates** notifications, you receive emails when clients ask to verify the effectiveness of the fix they have implemented for a vulnerability. The message contains for what type of vulnerability the [reattack](https://help.fluidattacks.com/portal/en/kb/articles/verify-fixes-with-reattacks) is requested, the client's description of their fix, and in which group the vulnerability is reported. By clicking the button at the end of the message, you are directed to the type of vulnerability on the platform. Get the vulnerability remediated notification from the Fluid Attacks platform

Get the vulnerability remediated notification from the Fluid Attacks platform

### Type of vulnerability deleted If you enable **Vulnerability updates** notifications, you receive emails when a type of vulnerability or a draft is removed. The message contains the email address of the person who removed it and their justification, the group in question, the name of the type of vulnerability, and the type's ID. Get type of vulnerability deleted email from the Fluid Attacks platform

Get type of vulnerability deleted email from the Fluid Attacks platform

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